Getting Started
How can I get a quote?
Do cleaners bring their own supplies?
How does pricing work?
How does Qleen work?
What areas do you cover?
What forms of payment are accepted?
What is the Qleen Service Guarantee?
Who are the Service Pros that use Qleen?
Customer Service Hours - Contact us
Booking a Service
How do I book a cleaning online?
CLEANING CHECKLISTS: What is the difference between Standard / Deep / Move In-Out / Heavy Duty Cleanings?
I have a coupon code or gift code, how do I use it?
Can my online quote change?
When will my credit card be charged for the cleaning?
Can I book a cleaning for a vacation rental?
Excluded Services and Appointment Restrictions
What are add-on services and how do they work?
Can I book a post construction cleaning?
Do you cover commercial cleaning services?
What is a "heavy duty" cleaning?
Managing Appointments
I am no longer available for my appointment. What can I do?
I am not happy with my cleaning. What can be done?
Are there any cancellation fees?
The Day of Service
Do I need to be home during my service?
How many cleaners will arrive for my appointment?
Should I leave a tip?
Home has no electricity, hot water, or air conditioning/heat.
The Dos and Don'ts for your cleaning appointment
How can I leave a note for my cleaner(s)?
How long will the cleaning take?
Service Pros Help
Get the Qleen App for Pros
Welcome to the Qleen Platform
Qleen Team Docs
CS and Pro Departments
Vacation Rental Checklist
How to Handle a New Client Call
What do our adders cost?
All Categories > Service Pros Help > Getting Started
2 articles
The Qleen App for Pros. Find the Qleen app in Apple App store and the Android Google Play Store. The app makes it much easier to add and remove availability, view upcoming bookings, view booking deta…
Updated 2 years ago by Jason
Introduction to the Qleen Platform. How to Sign in Online:. Download the Qleen App to your mobile device through Apple or Google Store with the links below: iOS Devices: https://apps.apple.com/us/app…
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