How can I get quote?
Do cleaners bring their own supplies?
How does pricing work?
How does Qleen work?
What areas do you cover?
What forms of payment are accepted?
What is Qleen' "Happiness Guarantee"?
Who are the Service Pros that use Qleen?
Booking a Cleaning
How do I book a cleaning online?
What is included in a deep cleaning?
I have a coupon code or gift code, how do I use it?
What is a "heavy duty" cleaning?
Can my online quote change?
When will my credit card be charged for the cleaning?
Can I book a cleaning for a vacation rental?
What type of cleaning professionals will I have for my cleaning?
Excluded Services and Appointment Restrictions
What is included in a cleaning? (cleaning checklists)
Are there any cancelation fees?
How do I cancel an appointment?
How do I reschedule an upcoming appointment?
The Day of Service
Do I need to be home during my service?
How many cleaners will arrive for my appointment?
Should I leave a tip?
How do I leave a tip for my cleaner(s)?
Lock-outs or no electricity, hot water, or air conditioning.
The Dos and Don'ts for your cleaning appointment
How can I leave a note for my cleaner(s)?
How long will the cleaning take?
Do you have a late cancelation fee?
How can I make changes to an upcoming appointment?
I am not happy with my cleaning. What can be done?
What is your breakage and loss policy?
I am not happy with my cleaning. How to request a reclean appointment?
How do I reschedule or cancel my appointment?
Customer Service Hours - Contact us
Can I book a post construction cleaning?
Do you offer carpet cleaning?
Do you cover commercial cleaning services?