Getting Started
How can I get a quote?
Do cleaners bring their own supplies?
How does pricing work?
How does Qleen work?
What areas do you cover?
What forms of payment are accepted?
What is the Qleen Service Guarantee?
Who are the Service Pros that use Qleen?
Customer Service Hours - Contact us
Booking a Service
How do I book a cleaning online?
CLEANING CHECKLISTS: What is the difference between Standard / Deep / Move In-Out / Heavy Duty Cleanings?
I have a coupon code or gift code, how do I use it?
Can my online quote change?
When will my credit card be charged for the cleaning?
Can I book a cleaning for a vacation rental?
Excluded Services and Appointment Restrictions
What are add-on services and how do they work?
Can I book a post construction cleaning?
Do you cover commercial cleaning services?
What is a "heavy duty" cleaning?
Managing Appointments
I am no longer available for my appointment. What can I do?
I am not happy with my cleaning. What can be done?
Are there any cancellation fees?
The Day of Service
Do I need to be home during my service?
How many cleaners will arrive for my appointment?
Should I leave a tip?
Home has no electricity, hot water, or air conditioning/heat.
The Dos and Don'ts for your cleaning appointment
How can I leave a note for my cleaner(s)?
How long will the cleaning take?
Service Pros Help
Get the Qleen App for Pros
Welcome to the Qleen Platform
Qleen Team Docs
CS and Pro Departments
Vacation Rental Checklist
How to Handle a New Client Call
What do our adders cost?
All Categories > Getting Started
9 articles
You can get a quote through our online quote and booking form. Simply provide the information related to your home and the type of cleaning that you need, then a price quote will show on the "Booking…
Updated 2 years ago
Our cleaners come to your home equipped with standard cleaning supplies and tools to complete the level of cleaning selected during your booking. There are select items that a team may use from your…
How does pricing work? Quotes for Standard / Deep / Move-in or Move-Out cleanings are based on the following: entire square footage of the home. the number of bedrooms and bathrooms. the type of clea…
Qleen is dedicated to making your life better by making it easier and quicker to schedule a high quality cleaner. Here is a summary of how simple it is to book online: STEP 1 Choose and Customize You…
Our expert cleaning teams provide house cleanings in: Arizona - Phoenix, Scottsdale, Chandler, and more. Utah - Salt Lake City, Park City, West Jordan, Sandy, and more. Colorado - Denver, Aurora, Lak…
All major credit cards and debit cards can be used to reserve and pay for your cleaning. Payment will only be collected on the day of your appointment. We are unable to create an appointment without…
In the rare event the cleaning does not meet your expectations, we will endeavor to do all we can to make it right for you. We have two options available to assist our clients. A 'client' will be def…
Updated 1 year ago
We exclusively work with contracted solo cleaners and contracted small cleaning companies. We only work with people and companies that have built their career around house cleaning, rather than an em…
Our office is open between the hours of 8:00AM - 6:00PM MST, Monday - Friday. If a voicemail, email, or text is left for our staff outside of these hours it will be responded to on the next available…
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